Manage your boss: How to build a great working relationship
Of all the working relationships you have with colleagues, the one with your boss is probably the most important. It can make the difference between looking forward to going to work in the morning, and actively dreading it.
Whether you already have a good relationship that you want to build on or a fraught one that you want to improve, this book can help. It offers practical and effective advice on how to survive personality clashes, delegate upwards, develop your influencing skills, and improve your chances of promotion.
Manage your boss How to build a great working relationship A & C Black • London Revised edition first published in Great Britain 2010 This electronic edition published 2010 by A & C Black Publishers Ltd A & C Black Publishers Ltd, 36 Soho Square, London W1D 3QY www.acblack.com Copyright © A & C Black Publishers Ltd, 2007, 2010 First edition 2007 © A & C Black Publishers Ltd All rights reserved. You may not copy, distribute, transmit, reproduce or otherwise make available this
appropriately. Find a quiet office or meeting room where you won’t be disturbed and ask your boss if you can discuss the situation privately. Give constructive feedback by working through the following stages: Describe how you see the situation and ask if your boss shares your impressions. Describe what you see as your boss’s point of view and ask if you have understood his or her perspective correctly. Show that you appreciate what’s going on for the other person. Accept your part in the
diversity. View the experience of working for someone younger than you as an exciting learning opportunity. Focus on the end, not the means. Be ready to learn and see things in a new way. Remember that you can coach without being patronising—as long as you go about it the right way. In some situations, people have to learn from their mistakes. Use your judgement. Always remember that you are a team, working towards the same organisational goals. Useful links Career Journal Europe, ‘As
to. Listen to what the other side is saying and adjust your expectations/approach accordingly. Follow up on any decisions reached. Useful links 1000 Ventures, ‘Influencing people—The Art, Science and Practice’: www.1000ventures.com/business_guide/crosscuttings/influencing_people.html Impact Factory (search for ‘influencing’): www.impactfactory.com Solutions 4 Training: www.solutions4training.com/34 Acorn Coaching and Development: www.acorncoaching.com/news.php?news_id=147 3
Organising your time Part of managing your boss is about impressing him or her with your efficiency—which comes from great time management skills. You should make every moment effective by being truly focused and not dividing your energies by worrying about the past or future. However, it’s still important to be able to keep the past, present, and future in mind so that you can plan and prioritise effectively. This gives a sense of order, structure, and security to your work, which means that