Administrative Assistant's and Secretary's Handbook
James Stroman, Kevin Wilson
From managing the phones, coordinating meetings, and preparing presentations to planning events, crafting clear business communications, and deciphering legal documents, administrative assistants need to be everything to everyone, all the time. Long the gold standard for office professionals seeking to improve their performance and enhance their value to employers, this comprehensive guidebook is the definitive source of information on topics including: Creating graphics, charts, and presentations ● Microsoft Word, Excel, Outlook, and Publisher ● Web conferencing ● Electronic and paper filing systems ● Recordkeeping ● Research skills ● Travel arrangements ● Meeting planning and management ● Business math ● Computer and software troubleshooting ● And much more Extensively updated, the fifth edition of the "Administrative Assistant's and Secretary's Handbook" contains new information on Windows 8, Microsoft Office 2013, Apple OS, mobile computing, data security, Google Calendar, Google Drive, Google Docs, and Microsoft Web Applications. Today's administrative jobs are demanding and constantly changing. The latest edition of this best-selling guide will help professionals everywhere come out on top.
Letter of Personal Service and Hospitality * * * Dear Janet: If it hadn’t been for your keen mind and able assistance, our recent sales meeting might have been a complete flop. Because I had never before conducted such a meeting, I certainly was lucky to have your help. Thank you for your good judgment and wise suggestions. Sincerely yours, [signature only] * * * FIGURE 27-6 Sample Letter of Introduction to a Business Associate * * * Dear Mr. Fielding: This will
which indicate something being or happening, are formed by the present participle form (ending in “-ing”) along with an auxiliary. Here are some examples: She is crying. She was crying. She will be crying. She has been crying. She had been crying. She will have been crying. The progressive form occurs only with dynamic verbs (verbs that show the ability to change). Stative verbs, on the other hand, are those that describe a quality that is incapable of change. For example, you wouldn’t
detail. If the question mark is part of a quotation, it is placed inside the closing quotation mark; if it is not a part of the quotation, it is placed outside the closing quotation mark: The statement ended, “And is that all?” What did she mean by “jobless years”? If the last word in a question is an abbreviation and thus contains a period, the question mark is also used: Do you think he will arrive by 4 p.m.? When it is desired to make a question of a statement, the question mark is used:
published a startling statement: the city had been completely destroyed by fire. Time The colon is used to separate hours and minutes in expressions of time: 4:15 a.m. CST Titles The colon is used to separate a title from a subtitle: Gone With the Wind: A Story of the Old South Quotation Marks Double quotation marks are used to set off any material quoted within a sentence or paragraph. If the quoted material consists of several paragraphs, the opening quotation mark is used at the
card installed in each computer Cabling that links all of the network interface cards An operating system such as Windows or Macintosh OS Optionally, a network hub that may be used as a central connection point for all the computers on the network Internet and Intranets The Internet has existed for decades as a tool for scientists and the military. However, in 1989 a hypertext language with links was created that gave birth to the World Wide Web. The Internet is now a vast network of